Privacy Policy.

What is this privacy policy for?

This privacy policy is for this website, https://pointandquack.com; served by Point And Quack Limited and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users and Point And Quack Limited. Furthermore, the way this website processes, stores and protects user data and information will also be detailed in this policy.

Point And Quack Limited take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

This website complies with all UK National laws and requirements for user privacy. This privacy policy also covers aspects of the general data protection regulations (GDPR) set out by the EU regulations.

Data control

How is user data collected?

User data is collected in various ways around this website. User data is collected both on Point And Quack Limited’s hosting provider’s servers and also through external applications installed on this website, all of which are outlined in the data privacy impact assessment below.

Data privacy impact assessment

Contact & communication

Users contacting Point And Quack Limited do so at their own discretion and provide any such personal data requested at their own risk. The user’s personal data is kept private and stored securely until a time it is no longer required, has no use or has been requested to be removed by the user. Data is stored for no longer than three hundred and sixty-five (365) days.

Efforts have been made to ensure safe and secure email submission processes but Point And Quack Limited still advise users using such submissions to do so at their own risk.

Website SEO Checker

Point And Quack Limited offer a website SEO checking tool of which accesses the source code of the user’s submitted URL. This website SEO checker collects both the user’s submitted website URL and email address in the process. The user’s submitted data is kept private and stored securely until a time it is no longer required or, has no use or has been requested to be removed by the user. Data is stored for no longer than three hundred and sixty-five (365) days.

Please note that the website SEO checker developed by Point And Quack Limited is not one hundred (100) percent accurate solely based on the provided data by the user. Therefore the user should only use this for experimental testing only.

Use of cookies

Cookies are small files saved to the user’s computers hard drive that track, save and store data about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer or device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer or device.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not automatically store, save or collect personal data. You can read Google’s privacy policy here for further information, including what they collect; https://www.google.com/policies/privacy/.

This website often participates in advertisements ran through Google Ads. Point And Quack Limited can then monitor advertisement clicks, search terms used to show their advertisements, on-site interactions which may trigger conversions and various other data on Google’s Ads platform. You can read Google Ads’ privacy policy for further information, including what they collect here; https://policies.google.com/technologies/ads.

This website also uses a Facebook Pixel, which uses cookies to track visitor usage. This software allows Point And Quack Limited to track Facebook profile data based on advertisement clicks through Facebook and also visitors which come to the website, even if they have not came through Facebook. You can read Facebook’s data policy for further information, including what they collect here; https://www.facebook.com/about/privacy/. You can also read Facebook’s cookie policy for further information, including what they collect here; https://www.facebook.com/policies/cookies/.

Point And Quack Limited also use an off-site tracking software called HubSpot. Any email addresses sent to Point And Quack Limited directly or entered through the website directly allows Point And Quack Limited to monitor the visitor and their company data, which is viewed on HubSpot’s website in order to better understand their visitors. The same applies if a visitor mentions Point And Quack Limited’s social media profile username directly on a social media platform such as Facebook, Twitter, LinkedIn and any other social media platform which HubSpot monitors. You can read HubSpot’s privacy policy here for further information, including what they collect; https://legal.hubspot.com/privacy-policy.

Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs or sponsored links. Such cookies are used for conversion and referral tracking and typically expire after thirty (30) days, though some may take longer. No personal data is automatically stored, saved or collected.

How long is user data stored for?

The user’s data is stored on Point And Quack Limited’s hosting provider’s servers. The data is kept private and stored securely until a time it is no longer required, has no use or has been requested to be removed by the user. Data is stored for no longer than three hundred and sixty-five (365) days.

User’s rights

Users can request to view their data

Users can request to view their submitted personal data on this website if the data is kept by Point And Quack Limited. To request this, the user should write to Point And Quack Limited, Studio A, Fisher Street Studios, 15 Fisher Street, Newcastle upon Tyne, NE6 4LT. Alternatively, the user can email through this website or directly at studio@pointandquack.com.

Users can request to update their data

Users can request to update their submitted personal data on this website if the data is still kept by Point And Quack Limited. To request this, the user should write to Point And Quack Limited, Studio A, Fisher Street Studios, 15 Fisher Street, Newcastle upon Tyne, NE6 4LT. Alternatively, the user can email through this website or directly at studio@pointandquack.com.

Users can request to remove their data

Users can request to remove their submitted personal data on this website if the data is still kept by Point And Quack Limited. To request this, the user should write to Point And Quack Limited, Studio A, Fisher Street Studios, 15 Fisher Street, Newcastle upon Tyne, NE6 4LT. Alternatively, the user can email through this website or directly at studio@pointandquack.com.

Users can restrict collection of their data

The user can restrict the collection of their personal data by disabling cookies in their web browser’s settings. User’s who wish to restrict their personal data on the website should also avoid submitting any forms on the website.

Users can object to the processing of their data

If a user has submitted data to Point And Quack limited through the website or through email, the user can request to not receive any further communication by Point And Quack Limited. Users who wish to do this should write to Point And Quack Limited, Studio A, Fisher Street Studios, 15 Fisher Street, Newcastle upon Tyne, NE6 4LT. Alternatively, the user can email through this website or directly at studio@pointandquack.com. The user may receive a confirmation email to show acknowledgement towards the user’s request and should avoid sending any future communication to Point And Quack Limited.

Users can object to Point And Quack Limited to reuse their data for other services

Users who have submitted data on the website can object to Point And Quack Limited to reuse their data for other services in the future. Users who wish to do this should write to Point And Quack Limited, Studio A, Fisher Street Studios, 15 Fisher Street, Newcastle upon Tyne, NE6 4LT. Alternatively, the user can email through this website or directly at studio@pointandquack.com. The user may receive a confirmation email to show acknowledgement towards the user’s request and should avoid sending any future communication to Point And Quack Limited.

Users can opt-out from automated decision-making processes

Point And Quack Limited do not conduct any automated decision-making processes through the website other than through the website SEO checker. To opt-out of this, users should not submit any data used for Point And Quack Limited’s website SEO checker located on the website; https://pointandquack.com/website-seo-checker/.

Data protection officer

Point And Quack Limited is the data protection officer and can be contacted by writing to Point And Quack Limited, Studio A, Fisher Street Studios, 15 Fisher Street, Newcastle upon Tyne, NE6 4LT. Alternatively, Point And Quack Limited can be contacted by email through this website or directly at studio@pointandquack.com.

Data processing

How is user data used?

Point And Quack Limited use data submitted through the website by the user to provide them with further more-tailored information about products and services Point And Quack Limited offers. Point And Quack Limited may also use this data to answer any questions or queries the user has submitted.

Data collection through the use of cookies is used for internal use only by Point And Quack Limited. This data is used to better tailor replies from Point And Quack Limited to the user’s submissions made through the website.

Records of data

Records of the user’s data are kept private and stored securely until a time it is no longer required, has no use or has been requested to be removed by the user. Data is stored for no longer than three hundred and sixty-five (365) days.

User data may be forwarded on to recommended companies based on the user’s enquiry. This is only if Point And Quack Limited are unable to take on the user’s project or required services at the time of submission due to their other projects or obligations. If a user’s enquiry has been forwarded to a recommended company by Point And Quack Limited, Point And Quack Limited may receive commissions from the recommended company based on the recommended company’s discretion to do so. Point And Quack Limited are not obligated to share this with the user.

Data security

The website uses a secure sockets layer (SSL) to encrypt the connection between the website and user. This SSL certificate is used to the website by Let’s Encrypt.

Data breaches

If for any reason the website encounters a data breach, Point And Quack Limited will attempt to inform their users of which have submitted personal data a warning regarding the breach, within 24 hours of their acknowledgement of the data breach.

External links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are classed as clickable text, banners and image links to other websites.

Point And Quack Limited cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and Point And Quack Limited cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social media platforms

Communication, engagement and actions taken through external social media platforms that Point And Quack Limited participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate or engage with them with due care and caution in regard to their own privacy and personal data. Point And Quack Limited will never ask for personal or sensitive data through social media platforms and encourage users wishing to discuss sensitive data to contact them through primary communication channels such as by telephone or email at studio@pointandquack.com.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Point And Quack Limited, Studio A, Fisher Street Studios, 15 Fisher Street, Newcastle upon Tyne, NE6 4LT. Alternatively, you can email this website directly at studio@pointandquack.com.